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How can I flag a particular email address or domain as spam to avoid future emails coming from that address to create tickets automatically?

• Discussion
• configuration
• email
• new-to-jsm

New to setting up JIRA, need a quick study to shorten the curve. Any and all suggestions are welcome. Thank you.

• Discussion
• featured-groups

Our process to auto open a ticket from an email works great generally, but for a couple of emails, it will not open a ticket. Any idea why?

• Question
• cloud
• email
• jira
• jira-cloud

how can i add the required field under date section please refer the screenshot   Thanks!

• Question
• jira
• jira-core
• jira-server
• server

I'm looking for the best way to solve the following problem: As a developer writing a ticket, I want to be able to connect my JIRA ticket with an automated test that is ran through my CI process. Th...

• Question
• automation
• continuous-delivery
• jira
• jira-cloud
• test

Cronmaker.com doesn't seem to provide this type of schedule. Anyone know what the cron schedule would be for either the "Last day or month" or the "First day of month"?

• Question
• cloud
• jira
• jira-cloud

I see Atlassian is recommending that we use our own identity provider for 2-Step Verification. Is there instruction as how to enable that when turning on "enforcing 2-step verification" in Atlassian ...

• Question
• cloud
• identity-manager
• jira-software
• jira-software-cloud

Hello! I successfully modified the templates for my regulars notifications, however I'm couldn't find where to change the default text that is appended to each to the notifications sent to a custome...

• Discussion
• new-to-jsm

I am trying to send for review a user story, that has it`s sub tasks already completed, but it does not let me. It does not give me any error, it`s just that when I select Send for review, and resolu...

• Question
• jira
• jira-server
• server

We often have stories that need to precede or succeed other stories, is there a way to set up links that we can say that a story precedes another (the inverse would be that the second story succeeds ...

• Question
• jira
• link

I can't remember the name of the plugin that was demonstrated alongside EazyBi.  Can anyone help me out?

• Discussion
• usa

We have a big shared team board with weekly task lists which we use for our daily stand up.  Each card has  team label. To help keep things simple, we open 2-4 different Chrome tabs, each f...

• Question
• trello

Hello Atlassian community! I'm trying to create a Scripted Field that will sum up the value of a number field on all linked issues, however so far I can only get it to work in one direction or the ot...

• Question
• jira
• jira-server
• scriptrunner
• server

Basically I am trying to take the required parent due date, subtract 14 days from it and apply it to my subtask's due date field. Currently it is setting the subtask due date as the created minus 14...

• Question
• adaptavist
• jira
• jira-server
• scriptrunner
• server

I was creating a new page in Confluence (Cloud) today and it looked completely different.  Now: You started writing in the middle of screen. There was a button where you could get rid of s...

• Question
• confluence-cloud

I want a way to show that an issue has been flagged (impediment = yes) when looking at the Issues in Epic section.  I am looking if there is a away to customize what displays in the columns und...

• Question
• jira

Hello there, I have enabled email notifications option to receive all the notifications on my gmail account tied to Jira. I used to receive updates regularly until August. From August 6th, I stopped...

• Question
• cloud
• jira
• jira-cloud

One of my users has an issue with copying text and then pasting into JIRA issues textbox results in special characters getting added, such as the following: “contains† Does anyone have an ...

• Question
• copy
• jira
• jira-server
• paste
• server
• +1 more tag...

I have setup a user in JIRA with a catch all support email address that sends an email to our Zendesk which receives the JIRA email notifications and creates tickets and needs to send an automated em...

• Question
• cloud
• configuration
• email
• jira
• jira-cloud

Hello Currently my story workflow is as follow:  To Do => In progress => Done I want to add another end status which is "Cancelled", so i can move the story from To Do or In progress to...

• Question
• jira
• jira-software

Hi, We are managing requirements in Confluence templates. One requirement is generally linked to one main issue in Jira which in turns is linked to several others. Once I know the ID of the main i...

• Question
• cloud
• confluence

How can i add the fields in the date section  please refer the screenshot below

• Question
• jira
• jira-core
• jira-server
• server

Used add/remove programs did not work rebooted into safe mode used add/remove programs did not work Uninstall button prompts for admin password ( which I enter) then nothing happens

• Question
• sourcetree

I want to share few status reports in Confluence, in which I want to display the dates of Releases / Versions from Jira.  Is this feasible with existing macros?

• Question
• confluence
• cloud
• jira
• release-date
• version

If I renew my jira licence, do I have to renew all the used plugin licences as well?  

• Question
• jira
• jira-server
• server