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Hi, has anyone found a way to see if others are currently viewing a ticket (add an icon to a list)? or indicate that a ticket is claimed? a lot of my coworkers find themselves working on eachother's ...

• Question
• jira-core

Our team works on projects that are usually "waterfall" in nature, with a starting point and ending point (versus never-ending sprints).  We do not have MS Project (or Project Server).  How...

• Question
• confluence
• jira

Dear all We are implementing our new help desk system using the Jira Service Desk Server version. The thing is that, when we create projects, they are displayed within the user portal as a sing...

• Question
• jira-service-desk
• jira-service-desk-server
• server

in the previous interface we were able to set a scheduled start and end date and then see how we actually did against that date when using the target schedule view.  i see target start and end ...

• Question
• advanced-roadmaps

Solved, clearing the cache worked.    This is kind of crazy though since the exact same thing was happening on 2 difference computers.      I installed draw.io from the ...

• Question

...rovider class="com.plugin.provider.ContextProvider"/> <resource name="view" type="velocity" location="/templates/webpanel-module/data-panel.vm" /> <supports-ajax-load>true</s...

• Question
• atl-adm
• jira
• jira-server
• refresh
• web-panel

One Space per customer or how do you do it?

• Question
• confluence
• confluence-server
• server

I've made a project that I wish to have a number of boards in, each with their own, isolated Versions, Epics and Issues, but after setting up and adding issues to one Board, those Issues showed up in...

• Question
• board
• cloud
• issue
• jira
• jira-cloud

Do you create your own project with the name (Personal)? Or how do you organize yourselves? for example tasks for today?

• Discussion
• jira
• jira-server
• server

• Question
• confluence

Hello. I created my custom mail handler that implements  MessageHandler  interface. It’s working well, but I’m not able to do 2 things on it. to get the related service name To catch i...

• Question
• jira
• jira-server
• mail-handler
• server

I created a blog. I want to delete it. I can find any delete options anywhere on the page where the blog is or when editing the blog. How do I delete a blog?

• Question
• blog
• confluence
• delete

Hey,   I cannot edit pages in the common space, I'm able to add a child page but after I cannot edit it. What shall I do in this case?

• Question
• confluence

Jira Service Desk was sending out updates properly, and nofitications, but then stopped.  I can receive incoming requests sent to the help desk's email account.  But nothing gets sent out a...

• Question
• jira
• jira-server
• jira-service-desk
• jira-service-desk-server
• server

I would like to have a canned PostFunction which has two input parameters, both selectable from dropdown fields (this part is already implemented). Now I would like the two dropdowns to depend on eac...

• Question
• adaptavist
• jira
• jira-server
• scriptrunner
• server

Hello,   I search for issues with the basic search assigned to one person like this: This will give me the url: xxx/issues/?jql=assignee in (DHeinke) When I open that URL again, it switche...

• Question
• jira-core
• jira-core-server
• server

Our IT installed some of the recent updates, and since then a filter we have had set up that has worked fine for over a year, has stopped working. The filter was originally set to this:  proje...

• Question
• epic
• filter
• jira
• jira-server
• server

I have problems updating my sourctree file. fatal: Authentication failed for ................................................................ fatal: remote error: CAPTCHA required I followed the s...

• Question
• sourcetree

When running a backup on my fisheye / crucible server I get the error: Error reading database: Table 'fisheye.cwd_group_attributes' doesn't exist Backup failed When I look in the database, I see a...

• Question
• fisheye-crucible

JQL =  resolution = Unresolved AND assignee = currentUser() In the worflow, when a task is reopened the resolution is set back to unresolved. The issue in question is a standard substask. If...

• Question
• jira-software
• jql
• user

jira version 7.13.1 datacenter   Creating a Jira board in Project A based on a filter querying issues of Project B but the board itself continues to appear under Project B's list of boards. &...

• Question
• jira
• jira-server
• server

Hi  I am having a problemen on JSD . Indeed  I created for a person an agent role for a project y and a customer role for the project x. I realize tha t this person currently has two accou...

• Question
• jira-service-desk

Hello, we try to transition issues from "Resolved" back to "Open" when a customer of our Service Desk comments on a ticket. Since we use ETI and customer comments get created via "Jira dummy agent" ...

• Question
• comment
• groovy
• jira
• jira-server
• jira-service-desk
• +2 more tags...

A lot of our customers who want to give their rating track up their old mail but when they click on a star, it gives them this:   Additionally, can I possibly give my customers the star ra...

• Question
• cloud
• jira
• jira-cloud
• jira-service-desk

Is is possible to change a next gen project from Sprint to Kanban, or rather is it possible to have both Sprint and Kanban boards in one next gen project ?

• Question
• cloud
• jira
• jira-software
• jira-software-cloud