If I am using the multiple sprint feature and have multiple sprints active, is there a way to move the active sprints up and down? I know how to do this with planned sprints but don't see the option ...
I have an Agile board with 45 issues that groups together 4 projects and a backlog of about 238 issues. When click on an issue in by board it takes forever to load and sometimes it errors out with a ...
Hi, how can i setup Jira to accommodate below scenario? Scenario is Customer email in with request/issue to a dedicated email JIRA service desk to create a ticket and to be able to manage communi...
I'm trying to create multiple issues on transition using the Bob Swift Create on Transition post-function... I have it working with a static list of users, but I want to change it to create multiple ...
Hi, We've had Confluence server for internal use until last year, and we're slowly moving to your cloud version. Our issue is understanding the pricing model...can we have "read only" users...
I have a few bug issue types in a project that I need to add story points to, and cannot see this field currently. Having read other threads I have already done two things: 1. In the Jira Screens s...
Is there a way to bulk move documents from one page to another?
We recently had a consultant migrate a lot of data from a Rally system into our Cloud Jira instance. In the process, dozens of custom fields were created. I suspect that many of them only have a few ...
Prevent users from creating new tags? I don't want users to be able to create new tags. It's a nightmare — they wind up creating tags for things tags already exist for. Not to mention typos ...
It is a gmail account. I can log into it fine from a browser. The Atlassian doc says just choose your provider and follow the screen. I enter the account email and the password but ...
Currently when selecting to attach files to a Jira issue we are presented with the option to connect to google-drive and/or dropbox. Is there a way to disable the option to connect to cloud-drives?
I'd like to be able to share work or allow a team or small group of people to share or discuss their work, without making it public to everyone on that board or card. Essentially - we use Trello for...
Lots of beginner questions so I'm going to be explicit in my process. I'm using a Windows server command prompt. I have ng and npm installed. I created the Hello World test app in Angula...
When I move a ticket in the Done column of my kanban board, the key is not crossed out. While in another project that is identical the key is barred for mentioned that it is completed. I can not che...
We are now using Jira Service Desk (Server 4.1.0) as our IT ticketing system. I am trying to recreate ticket types I've used in other ticketing systems. At the moment I am trying to create a R...
Repositories have a 2GB size limit. To save space, how is an old or underused folder of source code removed from a repository of many source code folders?
As a follow-up to my article "On the Road Organization", I wanted to share with you how I pack for travel, to make things as simplistic as possible. Last year, I created a Master Packing List, it was...
I'm trying to get a custom field as an option for the Approvers dropdown in a Service Desk workflow. I've built the custom field, set it up as a user-picker, added it to the project, and I can see it...
When I enter '@' sign in Comment, I'm not getting any suggestion of users to notify. I'm the only one with this issue within my team. I've tried different browsers (Chrome and Edge) and removed and r...
My team wants to add a custom field that is read only until specific Components are selected. I have created a Behaviour on the field already. Currently the field is read only. I would like to c...
We have several Automations set up in our JIRA Cloud Service Desk project. When I view the log for one of these automations, there appears to be a limit on the number of messages it will show and the...
We're currently using Zoho Desk for our customer support and want to make a switch to Jira Service Desk Cloud. The only thing that's stopping us is we have not been able to setup our domain to send ...
I'm looking into ways to automate delivery of my Jira server, and am curious about the response.varfile file. I would love to get a list of all the fields that can be used in this file to apply duri...
I am trying to setup Sprints in Trello as an interim solution until my company gets Jira. I have never used Trello at this level and need some assistance on breaking out Sprints, Epic to Story, point...
Hallo, I am having problems configuring Smtp server on windows server 2016. Somehow it is unable to connect to our smtp mail server. I initially tested the software on windows 10 an...
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