We had a problem with the license (it was payd after grace period) and, from them on, one of the service desk users can't acces to the project in the Jira Service Desk appliance. We need help with th...
I want to grant particular JIRA users access to view tickets in Service Desk without them using a Service Desk Agent license. Following this link regarding collaboration between Service Desk a...
Hi, I am looking for an easy way to add all members of a user group as space watchers (so they get notifications once new blog posts are created). I found the following template to add user...
Looking for an OOB solution for clubbing few workflow status of several issue types into a single status category and use such status category in a gadget to produce Dashboards/Reports. Example: 1)...
Add a participant via email, but I just want to receive the request email created and not the copy of the email. How can I do this?
When linking a confluence page to an issue on Jira, we noticed that the special characters are mismatched. The contrary link (from jira to confluence) this problems does not happen. The page sea...
I want import Test Execution Result in XML format. The test cases has been executed and result is created in XML format. When I try to import XML file I get error Error importing execution res...
how can i set on my page all the incoming links?
Dear Community, I'm rather new to Confluence but my team in my company is using it for a wide range of processes (wiki, protocol, task description to name just a few). Therefore the pages do not hav...
Hi all, Our current market onboarding process involves us having to manually update multiple JQL statements every time a new market is added to our service desk (in order to apply multiple SLA...
hey all, i trayed to set up an System Administrator Permission, and i couldnt ecoplished and give my user this premission what i need to do, to give my this premission? i need this for...
Hello again today :) I have following problem. Sometimes some people in our organization change their roles and from that moment they shouldn't have an access to specific projects in Jira. But what...
it is possible to create a condition to only be able to pass an issue from one state to another only when the production date field is not empty how can I do it??
The trouble? nobody can see content into backlog http://joxi.net/ZrJXB4wIwZO7n2
How do i reactivate a user in Confluence?
Hi ; I update license from trial to annual payed licences, after that I lose all data in my DB and cannot connect to bamboo. Can you help me. Best Regards
...f project role Developers does not exist return false if (!projectRole) return false //will return true or false if the user is in DEvelopers role def isInRole = roleManager.getProjectRoleActors(p...
Is there a way to add a comment when changing the scope for a sprint? A general history with comment to keep track of changes made in a sprint. Ex if I add or remove a story to ...
How can I make sure that stakeholders only see a few fields when creating an issue? So I would like to configure the creating an issue field. But when the issue is submitted, team members should be a...
Hi All, Requirement: We want to access issue entity properties as a Jira service desk customer user on the view issue page.
2020-01-15 17:22:35,298 INFO [Catalina-utility-1] [com.atlassian.confluence.lifecycle] contextInitialized Starting Confluence 6.15.7 [build 8100 based on commit hash e6b42acaec191a9bce4ab234dae0b1b08...
Confluence Version: 7.0.2 Note: I have permission to export the page.
The Service Desk client portal shows the latest version of a document created within Confluence Knowledge Base. The Portal/KB URL usually looks like as https://xxxxxxxxxx.atlassian.net/servicedesk/cu...
Hello, I need some help with an problem regarding to Listener´s and JQL querys. So I wrote an Listener which sends an custom mail to the teamleader if the issue is set to priority 1. In the first ...
I remember seeing Confluence links shown in Jira issues, as in if you have created a link to the issue in some page, you'd see the reference in the issue view ("this issue is mentioned in this page")...
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