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Hi Community! I'm trying to discovery what happens in the following conditions: Confluence CLOUD annual subscription Purchased user tier is exceeded For monthly subscriptions, Atlassian site say...

• Question
• cloud
• confluence
• confluence-cloud
• licence
• user-management

Hey there, Somehow story points are shown on bug tickets from one project, but not on bug tickets on other projects. As you can see the bug from project PM has the (now empty) story point on it...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

how do you integate users with AD or LDAP?

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

Hello everyone! After a while, we went back to edit the introduction from the system settings and added some basic HTML code. <h3> tags for instance won't render in the Introduction gadget bu...

• Question
• jira
• jira-server
• server

Upgrading bitbucket for linux from 4.12 to 6.9, does anyone have any tips?  When do you upgrade Git?  we are currently at 1.9.4, what version do you recommend?    

• Question
• bitbucket
• bitbucket-server
• git
• server

I like the *idea* of having a knowledgebase for my team, but when I try setting up a kb space, I don't see a way to link to that from from my team space. TLDR: can I directly link to the KB space fr...

• Question
• new-to-confluence
• server

Does anyone know how to get stories marked as "done" to show up at the bottom of the sprint list using backlog view? I know we can slide them to the bottom. I am hoping there is an easier way. 

• Question
• cloud
• jira
• jira-cloud

I am trying to get User Story details through JIRA api. One information we couldn't find is how to get the Name of the user who accepted the Story ? 

• Question
• jira
• jira-server
• server

Hi, I have a plan to migrate from OTRS to JSD in 2020. I run a Help Desk Team with about 6/8 people for a software house.  We already have Confluence and Jira for issues. I'd like to know wha...

• Question
• jira-service-desk
• jira-service-desk-server
• server

We are working on setting up an automation to use the API to create a sub-task when a specific type of task transitions to In Progress - is there some way to either     1.  Crea...

• Question
• cloud
• jira
• jira-cloud

hello, when I make a "pull request" from bitbucket the tasks in jira change status to "done". is this always the case by default? is there any way to change this?

• Question
• bitbucket
• cloud
• jira
• jira-cloud
• trigger
• +1 more tag...

I have watched several tasks in Jira, but I don't get any notifications for them in the Watched tab of Notifications. I have Email notifications turned off, but I would like to get notifications in t...

• Question
• cloud
• jira
• jira-cloud
• notification

Hi, I keep seeing this screen after I log in, and after i wait 10 minutes or click on "Try again". I have also cleared my cache just in case. This issue is occurring since yesterday and seems to be...

• Question
• cloud
• jira
• jira-cloud

Hi all, We are a digital agency with multiple outsourced developers, projects and repo's, using GIT and Issue Tracker.   We want to be able to see a list of all Open Issues Tickets for a spec...

• Question
• bitbucket
• bitbucket-cloud
• cloud

Hi devs, I work in a videogame project with Unity3D engine. There are 8 people working on it (modelers, animators, musicians, designers) but the commits history, has been raised, along the time with ...

• Question
• bitbucket

Hi,  I tried moving issues from a classical project to a next-gen project. We are using custom fields in the classic project and which we recreated in the next-gen project.  For fields th...

• Question
• jira

Hi   I'm trying to download an attachment in a Issue in a Jenkins Pipeline. I have the Jira Steps plugin but I can download only with the attachment id. How can Jenkins , with the Issue Key ...

• Question
• jenkins
• jira
• jira-server
• server

Hi, i'm logging time spent working on different jira tickets and i'm wondering if there's functionality to report on this on a daily basis?

• Question
• agile

Trying to create an Easy Form  to take information an the form ID tried numbers / alpahabets...nothing is working 

• Question
• cloud
• confluence
• confluence-cloud

I have researched this a bit and believe that there is not based on this article: https://community.atlassian.com/t5/Confluence-questions/Can-I-tag-label-categorize-individual-tasks/qaq-p/829508...

• Question
• new-to-confluence
• task

Hi! Crowd Version: 3.7.0 (Build:#1270 - 2019-10-03) We are using a Generic Directory Server with LDAP to sync Users from Okta. We have caching enabled and are using a page size of ...

• Question
• crowd

Hi,    We're running an older version of BB - atlassian-bitbucket-4.11.0-x64 It's always been a little unreliable, usually requiring a restart every few days.. However today it's ge...

• Question
• bitbucket
• bitbucket-server
• server

In order to keep my Service Desk Agents license in control, need your help understanding what is the difference between the steps followed to add a member to the team here: Service Desk Project -&gt...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

I've been tasked with rebuilding my team space.  currently it is a random assortment of pages. I would like to export the team space to xml, then import it into a new space and then organize th...

• Question
• new-to-confluence

Using the pop-up window to update issues seems to have issues where the changes are being applied to a different issue.  Is there a configuration setting that can be changed to stop using the po...

• Question
• cloud
• jira
• jira-cloud