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I am in https://admin.atlassian.com/ as the Site admin. When I try to click on "Log in as user" for myself, it tells me I don't have enough privileges to log in as my own account, which I am alr...

• Question
• cloud
• jira-software
• jira-software-cloud

Is there a way to query tickets where sprint , labels or components was set to a previous value (ie. using the WAS statement). I attempted the WAS command and got the prompt historical searches...

• Question
• cloud
• jira-software
• jira-software-cloud

I have my own support domain and email. How do I setup Jira service desk so that I get the ticket on the cloud services and in my technical inbox?

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

I need to keep a record of all past issues, and so far it has not being deleted automatically. I am wondering if they stay in resolved status until I delete them or do they disappear after certain ti...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

I have configure Purge set to purge messages older than 1 month. However, the "Filtered Out"messages shows over 2500. Within the queue I am not seeing about  the most recent 1000 filtered messag...

• Question
• jira-service-desk
• jira-service-desk-server
• server

I have just recently installed source tree on a new laptop.  I am attempting to do a simple commit.  After staging my files and entering a commit message I select commit in the bottom right...

• Question
• sourcetree

Bom dia, Estou procurando uma ferramenta onde eu consiga montar um catalogo online. e consiga separa por seção de produtos. Alguém consegue me ajudar com essa informação?

• Discussion
• ace

I've created a 2-dimension JIRA chart with labels as the x-axis.   However, I would only like the labels which I care about to show up in the columns instead of all labels tagged to the JIR...

• Question
• confluence

When I have a DONE sub-task it does not show as strikethrough in my board but does everywhere else... Why? In board: When looking at parent task: In search result:  

• Question
• cloud
• jira-software
• jira-software-cloud

Hey everyone! Me again, Charlotte from Product Marketing for Insight. We recently joined Atlassian and I wanted to tell you more about what Insight is and how it works. This will be the first in a se...

• Article
• cloud
• insight
• jira-service-desk
• jira-service-desk-cloud

Almost daily, my Power-Ups for Jira, Confluence, and TeamGantt get disabled and have to be reconnected. Our organization has a Business Class account with Trello, so this appears to be some sort of a...

• Question
• power-up
• trello

oi comprei o trello gold por engano deveria ser comprado trello bussiness preciso cancelar o pagamento para comprar o outro..  

• Question
• trello

Hello Community,   I have a problem with our service desk. Comments that are posted internally are sent to the customer by e-mail. These comments are not displayed to the customer in the serv...

• Question
• jira-service-desk
• jira-service-desk-server
• server

project = "SPE - TEMPLATE" AND "Epic Link" = spet-18 OR parent in ("spet-18") OR issuekey = SPET-18   this gives me teh searchresult 1 Epic SPE-18 4 Task SPE-1, SPE-2, SPE-2 and SPE-4 1 Use...

• Question
• jira-software
• jira-software-server
• server

We are trying to get the Veracode Upload and Scan plugin working, but are having issues with it connecting to Veracode.  We have an account setup and configured in the plugin, but the connection...

• Question
• atlassian-marketplace
• bamboo
• veracode

So I'm looking to get a list (filter) of all work items (for example stories and bugs) except work item (bug) with custom field value of 'Xyz'. Is there any way to do a query like that? I have Scri...

• Question
• cloud
• filter
• jira
• jira-cloud
• scriptrunner

While running the below script, getting an above like error at line 10,  12 and 23. Does any one faced the same - Please suggest   import com.atlassian.jira.component.ComponentAccessor i...

• Question
• jira-software
• jira-software-server
• server

Hi all I've been poking around for ages, and I cannot seem to find an answer. Can I delete an SLA from Jira completely?  I had an SLA that I no longer need (named Manager Alert).  Not nee...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud
• sla

I arranged my fields in a specific order by using Configure Screen for the particular screen, but that order is then ignored. Why?

• Question
• cloud
• jira-software
• jira-software-cloud

I just log in with my Confluence account and after that, it is showing a blank white screen to me. I also tried to change the network connection but with no success. I ping the Atlassian root URL an...

• Question
• cloud
• confluence
• confluence-cloud

Dear readers,   Somehow we stopped receiving the daily updates of confluence. Users have the personal option enabled but do not receive updates, while the changes are shown in the "Recent" dro...

• Question
• cloud
• confluence
• confluence-cloud

I have the problem not to be able to connect Slack with Confluence (Cloud). After clicking on "Log in" and after that on "Connect account" in the appearing browser Window, I receive an error notice s...

• Question
• cloud
• confluence
• confluence-cloud
• connection
• slack

Can we upload company templates in to confluecne directly and use it rather than customizing temlate and spending more time on formatting.. Is there an option like that specially i work for life scie...

• Question
• confluence
• confluence-server
• server

I've created a post function send notification via ScriptRunner, but the output formatting is less than desirable. Everything within the script runs together, and for some of the fields, I see the U...

• Question
• adaptavist
• cloud
• jira-software
• jira-software-cloud

Hello team, it is possible to create a link in the custom field? For example: [Link](www.trello.com) If I do it in another area, it creates a link, but in the Custom field, it does not. Thank yo...

• Question
• trello