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When setting up a mail handler, I got the following error message: Messaging Exception in service 'com.atlassian.jira.service.services.mail.MailFetcherService$MessageProviderImpl' when getting mail:...

• Question
• email
• jira-service-desk
• jira-service-desk-server
• mail-handler
• server

Hello,   I have a problem to connect with my slack desktop app to Jira.  

• Question
• jira

Hi guys, we use following filter to find tickets excluding bugs and their regarding subtasks: issue not in parent("issuetype=Bug") AND type != Bug We added one more Bugtype with the name "Bug - cu...

• Question
• filter
• jira-software
• jira-software-server
• jql
• server

Hi all My goal is to display a closable banner for confluence, which every user can close and accept. I know, I can do it with this type of message:  <div class="aui-message closeable aui-m...

• Question
• announcement-banner
• confluence
• confluence-server
• scriptrunner
• server

Where can I find more information on the approval process? I'm starting to use Confluence for documentation. While I understand anyone can edit and if you're watching a space you'll get an alert, I'v...

• Question
• cloud
• confluence
• confluence-cloud

Hello, We have a question regarding the incident creation workflow through the customer portal. We want that depending on the customer, the Company field is pre-filled thanks to his CRM profile, bu...

• Question
• jira-service-desk
• jira-service-desk-server
• server

i created a group and when i tried to assign permissions to this group in permission schema  i cannot find it in search field  

• Question
• jira
• jira-server
• server

I am trying to use the API to create a calendar entry with Postman.  I seem to be close receiving a 200 OK response, but still failing on a couple of things. Here is some of the items... Using...

• Question
• cloud
• team-calendars-for-confluence

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

I have been invited by a colleague to our Confluence area. After completing registration I've been unable to access any content. Pop up error with in Projects - Jira page ! Somethings gone wrong R...

• Question
• cloud
• jira-software
• jira-software-cloud

Following instructions from that link and more from forums I ran a lot of things to reduce my repo size and also did revert commits from the 3 last days but nothing seems to fix the issue. I am ...

• Question
• bitbucket
• bitbucket-cloud
• cloud

Hello, we are using TTS - SLA Durations add on to trace the trend of SLA. We want to know, how the average time is calculated? Thanks for your support. Best regards, Shiraz Choudhry

• Question
• jira

Hi there, we use the attachment macro to display the link to the attachment on our Confluence pages. However, we may need to insert up to 60 attachments on one page, which takes a lot of time, becau...

• Question
• confluence
• confluence-server
• server

I would like the board in Trello to mirror the one we have in Jira. 

• Question
• cloud
• jira-software
• jira-software-cloud

Hi,   Currently I am using the subscription to filter option to automate reporting functionality, but this is due to various reasons not ideal. One of them is  the existence of links in ...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

Hello, we use jira next-gen and I do some automation via rules. 1. I want to assign an issue to the specific QA-person once it is transferred to the QA status (DONE) 2. I want to re-assign back to ...

• Question
• cloud
• jira-software
• jira-software-cloud
• next-gen

Our school has started using JIRA over Zendesk and the possibility seen endless. Any tips for getting the service desk running like dream?    Does anyone have tips on the best workflows a...

• Discussion
• industry-groups

Is it possible to import and synchronize contacts from my outlook account with confluence? I would like to create a centralized contact data base in confluence and enable the sync with outlook. Is th...

• Question
• cloud
• confluence
• confluence-cloud
• contact

Hi community! Is it possible to set more than one question in the customer feedback? We are starting this project in my company and NPS will be calculated individually, I need more than one question...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

Hello together, I know how to create dependencies (links), but is there a way to see them in the Beta Roadmap (Classic Software Project) or at least in the Next-Gen Projects? It seems like this featu...

• Question
• cloud
• jira-software
• jira-software-cloud
• roadmap

In the mobile app JIRA server I need notification on create new issue in some project.

• Question
• jira-software
• jira-software-server
• server

We have one base software repo that we fork to new repos in other projects in the same workspace. Each project is a customisation repo for a client. we should be able to sync any changes from the par...

• Question
• bitbucket
• bitbucket-cloud
• cloud
• fork
• sync

Have you ever been worried that scripts and API connections to external sources can compromise the integrity of your Jira and Confluence databases? Are you managing access of hundreds or thousands of...

• Article
• api
• atlassian-marketplace
• confluence
• delete
• jira
• +5 more tags...

Hi, We are just about to switch from trello to Jira next gen for our product development. We are still a small company and team and should be able to start off with the free plan for now. But got su...

• Question
• cloud
• next-gen
• privacy
• security

I knew Jira a little.   such as install, backup,  workflow.. But I want to learn more information like tip.  like customizing   Whenever I need it, I searched it from...

• Question
• jira
• jira-server
• server