Other Admins can't see Billing page for Statuspage.io

[Michael Hess]

How do I add my other "Product Admins" to Billing, they get a "no permissions" error.

We have the Hobby plan at the moment.

Thank you all!

[Abraham Musalem · Accepted solution]

Hey @Michael Hess ,

Thanks for reaching out to Community. You can do this by adding them as "Billing Admins" in Atlassian Admin.

You can read the full guide and explanation here:

• https://support.atlassian.com/subscriptions-and-billing/docs/understand-billing-administration/#What-is-a-billing-admin

The general steps to do this are as follows:

1. Go to admin.atlassian.com/billing

2. From the left navigation, select Billing permissions.

3. At the end of the list, select Add new admin.

4. Enter the email address and select Add admin.

To add multiple billing admins for the same account, they must be added one at a time. You can’t add a distribution list.

Hope this helps! 

Best,
Abraham M, Statuspage Support