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Logo not showing on alert emails

MR
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 26, 2026

I verified the size of the logo and it is at 300x87 but I can't get the logos to show up on the emails.  It is just a blank area and no content is being blocked in the message.

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MR
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 26, 2026

Disregard, looks like it must take some time after you upload the image before it will send out.

Aditya Bodke
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 2, 2026

Hello,

Thank you for reaching out to Atlassian Community!

 

I see that you were able to resolve this issue after waiting a while. I really appreciate you sharing what worked for you. This will surely help our community members if they encounter this issue.

 

Regards,
Aditya

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