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I don't want a user to be notified when an account is created via CSV import

Richard Rosenberg
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May 28, 2026

I created an import file and indicated "skip confirmation notification" as "yes" but an email notification still went out.

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Arkadiusz Wroblewski
Community Champion
May 28, 2026

Hello @Richard Rosenberg 

The skip confirmation notification = yes option is obsolete. Due to strict email provider security requirements, now mandates a double opt-in confirmation for all imported email subscribers, meaning they can no longer be added silently.

Since you are on Enterprise, I highly recommend opening a ticket with Atlassian Support directly, as they can sometimes grant temporary exceptions for large internal rollouts or migrations. I have also flagged your post here to bring some extra internal visibility to the issue.

Best,

Arkadiusz🤠😎

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