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Cannot Cancel Subscription

John Rogers
I'm New Here
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February 20, 2026

I have a free account, but I cannot delete my Statuspage description and thus cannot delete my organization.

2 answers

0 votes
Scot Wilson
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 22, 2026

Hi John
Scot from the Statuspage Technical Support team.

Could you please reach out to our Billing team to cancel your free subscription via https://www.atlassian.com/company/contact/purchasing-licensing#/ with your Statuspage and Atlassian site details.

Kind Regards,
Scot Wilson

0 votes
Kai Krause
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
February 22, 2026

Hi and Welcome, 

i remind that you can't delete your Statuspage page because it has a description.

  1. Log into your Statuspage account at manage.statuspage.io
  2. Navigate to Your page  Settings (or Page Settings)
  3. Find the Description field
  4. Delete all text from the description field
  5. Save the changes
  6. In the left sidebar, go to Your page  Delete page in the bottom of the page 

    Than you can process the deletion of your organisation. 

    BR
    Kai 

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