Rovo is not working well

[Zenith Admin]

The "Ask Rovo" function is not responding

[Dr Valeri Colon _Connect Centric_]

@Zenith Admin welcome to the community.  If “Ask Rovo” isn’t responding (no output or generic error), a few common causes to check:

• Site-wide issue → ask if others are seeing it too
• AI/Rovo disabled → Admin → Apps → AI settings
• Browser/session issue → hard refresh or try another browser
• Permissions → confirm the user has Rovo access

If multiple users are impacted, it’s often a temporary backend issue. In that case, capture timestamps and raise with Atlassian Support.

[Marc -Devoteam-]

HI @Zenith Admin 

What do you mean by "Ask Rovo" is not responding.

[Eitzaz Haider]

Dear @Zenith Admin , it would be great if you explain your question little. What do you mean by" not responding. I just checked its working fine