Atlassian Guard

Background: We have claimed and verified our domain and are now looking into picking up Atlassian Access to enable SSO. Questions: Once we have configured Atlassian Access will we be impac...

• identity-manager

We currently have a few teams in our business for which we wish to create organisations for on Jira under one billing account / business account. These teams unfortunately aren't meant to see each ot...

• identity-manager
• jira-software

Is there an option to use Single Sign On (SSO) for the Service Desk product with an Azure AD B2C tenant as the Identity Provider?   Here is what we are trying to achieve. Our application is c...

• identity-manager
• jira-service-desk

We have a domain thats been added to are Directory that we would like to remove.  What happens to the managed accounts when the domain is removed?  

• identity-manager

We're using Jira cloud, and we currently have a setup using Jira groups where we have internal users in 1 group and various 3rd parties that access our jira in another group(s), project access levels...

• identity-manager

Sorry I’m new and I’m just learning

• identity-manager

Hi, I send invitations to join to people who are in my domain (e.g. mydomain.com).  But I cannot add people who are partnerdomain.com.  I get the message below that a person is not found. ...

• cloud
• identity-manager
• jira
• jira-cloud

We'd like to integrate SAML 2.0 SSO with our Atlassian cloud suite.  However, when you attempt to subscribe to Atlassian Access, the site forces you to create a brand new organization. Is it po...

• identity-manager

We are looking at using the Jira / Confluence Cloud and wanted to use SAML to protect our this particular cloud instance, so we signed up for Access. The cloud instance is for a small *subset* of all...

• identity-manager

myusername@example.com doesn't have access to Jira on [redacted].atlassian.net. Two-step verification completed. Password was reset. Same fail on Chrome, Firefox & IE after verifying that a...

• identity-manager

I have the same problem could help me please!!!

• identity-manager

Hi there, I'm looking to migrate our Jira Service desk from server to cloud. I'm having some issues on how to get SAML SSO setup for a district of schools that I work for, I can setup SSO using Azur...

• identity-manager
• sso

In my organization we already started using Atlassian Standard plan. I want to use Atlassian Access which helps me much on identity management by enabling SSO with SAML based and SCIM based user prov...

• identity-manager

How do I bulk update a group in Jira Cloud?b    

• identity-manager

I am looking for ideas on how to group users differently but it has nothing to do with access levels. I just want to be able to export timesheet reports and group them by my new groups. Any idea on t...

• identity-manager
• off-topic

Hello all, I need to disable 900 Atlassian cloud users, I followed https://developer.atlassian.com/cloud/admin/user-management/rest/#api-users-account-id-manage-lifecycle-disable-post I gener...

• identity-manager

Hello,  My organization moved all accounts from Gsuite to Office365. We kept the same email address. To connect on my Jira software I used the Google sign on. I have installed Microsoft Teams ...

• identity-manager

Hi, Just checking to see if there has been any update or progress on this, we are wanting to add our customer portal users to sso and we can't? Thanks, Lyndon

• identity-manager

We are looking to implement Atlassian Acces for Microsoft AD FS but we would like to test things with a separate site first.   Can Atlassian Access be installed on a trial site ? Do...

• identity-manager

Hi  I thought of delete/deactivate inactive users but i cant able to access the users list. i don't have site admin rights. can i do without site admin rights?

• access
• identity-manager
• jira
• site

How to do the same in the Next Generation Admin Pane, I'm Organization Admin and I can't find out how to grant same role to a colleague which is already site Admin

• identity-manager

i want to integrate atlassian access and AWS microsoft AD for SSO purpose. But the only few user directories are supported with atlassian access. I do not find how to integrate AWS managed microsoft...

• identity-manager

The only thing that can do it now 

• identity-manager

I am the service desk admin and i am not able to add new users to the Jira, there is an error thrown, "Something went wrong, try again later".      

• cloud
• identity-manager
• jira

How do I add a request for this? Also can I have more than 1 Org admin for my organisation? Thanks as I need to replace the Org admin asap. 

• identity-manager