Atlassian Guard

Hello We use Google Account as an Atlassian account. I have subscribed to Atlassian Access to apply two-step verification . However, the Guide documents indicate that the Google Account cannot b...

• cloud
• identity-manager

HI Community, I wish to know if we need to configure Atlassian Access with AD FS before configuring user provisioning.  Or if User provisioning is something different. Because I am confused wi...

• active-directory
• atlassian-guard
• confluence
• jira-service-management
• saml
• +1 more tag...

there is no option to delete unverified domain from my sites 

• cloud
• identity-manager
• jira-software
• jira-software-cloud

What shall I do if thoes users are not with organization? Regards, Sangeeta

I'm getting an error in the atlassian access Directory -> G Suite page saying "Unable to Connect with G Suite - we don't recognize your credentials". When I click "reconnect to gsuite", and authen...

• cloud
• g-suite
• identity-manager

Hello, I get the mail 'Action required: We can no longer verify one of your domains' over and over again. It tells me:   "We're no longer able to verify one of your organization's domeins:&nb...

• domain-verification
• identity-manager

Hi, I have the same question. From where can I add another organization admin?

I connected G Suite to jira account and after that lose all projects and settings.

• cloud
• identity-manager

I hv created an account in Trello, received conformation email, but now I can't access.    Someone help please 

• identity-manager
• cloud

We've been using SCIM for a while now and it works great until we need to change someones name and email in Okta. When we do this the user can't login and then there's a duplicate account with the ne...

• access
• atlassian-guard
• identity-manager
• okta
• saml
• +1 more tag...

Hello Team  I understand that we cannot change the colour of our initials avatar for our members however when new members are invited they have now have a colour whereas all our previous membe...

Our Atlassina have 2 verify domain and some 3rd party users. I would like to know what happen if we enable SSO to a verify domain. Do users with other domain and 3rd party still can login with thei...

• identity-manager

How do I get rid of inherited restrictions on my page.  When I grant read and edit to all people, the apply button is still grey.  Then I go to inherited restrictions, and when I open it, t...

• confluence
• identity-manager
• restriction

I added the G Suite Add-on and see that it's enabled for everyone in the domain, but even after refresh I don't see the Atlassian Cloud option in the sidebar. How do I enable the button in users's si...

• cloud
• g-suite
• gmail
• google
• identity-manager

Hi, Any chance you can solve this for us in JIRA and the "cheap" (free) plan I have two users with the same email address, one is from the original server installation and the second (newest) is ...

We have recently had two users added to our Atlassian account, and no-one with Admin rights on our account added these users. They happen to be others within our agency -- but our agency has two sepa...

• identity-manager

I'm a new user. My client requested that I sign up for Trello to participate in a project. I put in my own credit card number to start my trial. I'm unable to find out how to delete the account to st...

• cloud
• identity-manager

At the moment, we're running Jira, Confluence and Service Desk as self-hosted server products. Each of them syncs to our LDAP infrastructure, which holds account information for internal and external...

• cloud
• identity-manager

I'm trying to write a script that will sync groups from our LDAP system to Atlassian Access because the Google connector only syncs users. The script uses the documented APIs. According to the schem...

• cloud
• identity-manager

Somehow community.atlassian.com has started logging me in on my home computer using my work account. If I log out, it immediately logs me back in with the work account. I deleted the work account fro...

• identity-manager

Created and verified a second domain that replicated existing Jira subscribers as managed accounts using the DNS provided.  As such all Jira subscribers are now appearing twice when searching fo...

• cloud
• identity-manager
• verify

I created a site admin/organization owner manager@dg.com.  When I go to site-admins, Remove is greyed out.  How do I move forward?  I've logged in as an alternate site-admin and the o...

• cloud
• confluence
• confluence-cloud
• identity-manager

A while ago, I remember creating an account and registering my organization (not associated to the account I'm posting as, and its a one-man show) with Atlassian Access. At the time, I realized I was...

• identity-manager

Hello,   I am working with the organisation and they have invited me on Jira on my personnel email. Now they have created my email address using their organisation email. The problem is I am ...

Hello, We are in the process of setting and testing Atlassian products and I have added a TXT record to verify our domain. When asked to claim accounts it showed 57 accounts that can be claimed.&n...

• domain
• identity-manager