Atlassian Guard

Hi Atlassian Community happy Wednesday,   Our organization is looking to change the e-mail of an account belonging to another organization that has SAML SSO enabled. Our organization does not ...

• administration
• identity-manager
• okta
• saml
• sso

Hi there,   I have two emails associated with the same Jira account, which I think is only important because it explains how I'm able to see the Atlassian admin page even though I can't log in...

• identity-manager

Hi there - We have 2 domains verifed but one claiming accounts and the other not. I would like to change the email address of 2 users from the old domain (verified and claimed) to the new domain (ver...

Hi, We are currently using Atlassian cloud - JIRA and confluence and we have standard users using their email and password to login. We have some internal users as well as external users. For example...

• identity-manager

Hi, I have provided access to one of my project colleague at root (parent) level, but my colleague is unable to access child pages, but able to access main root/parent page. Please see below for the...

• identity-manager

Besides all that, it's not at all ok, that theres's still that "suggest changes" Button which only gives that sensless message "Something went wrong!" Then why this button? Just to upset administra...

• identity-manager

Hi. From the issue view I apply a filter and start a bulk change operation to transition a group of issues from one status to another.  When I click "Next"-button to perform the operation I get...

• bulk-edit
• jira-cloud

Hi guys, It seems we are unable to deactivate some of our accounts and they have just been sitting there costing us money. How can we make sure we can deactive those accounts? Thanks, Bas  

• identity-manager

Dear all, Does Atlassian access is the only way to using SSO and sync to an Azure AD or is there other possibilities like other plug-in on marketplace ? Thanks for clarification

• identity-manager

I want to de-activate my Atlassian account without de-activating my trello account. Is this possible? I don't want to be charged after my atlassian trial is up.  

• atl-ca
• cloud
• identity-manager

I've searched but have not found anything indicating this is possible. Q: Is it possible to configure a managed user's notifications to go to an e-mail address other than the one associated with the...

• identity-manager

Hello, I'm Sanghyeon from AMK DDP Iteam. I want to know how I can get access to KAISEN. Once I try to access to KAISEN, It just says, "You are not permitted to perform this operation."  ...

I would like to create a Jira account for John Smith with the email address john@x.com. But there has been another John in the company previously, John Doe, with the email address john@x.com used for...

• cloud
• identity-manager
• jira-software
• jira-software-cloud

Situation: two admins - one technical and billing admin for Jira/Confluence. Technical admin sees at admin.atlassian.com: You're about to lose the setting for automatic deactivation beca...

• identity-manager

Hello.   How to disable Two Factor Authentication?

• identity-manager

Hi, I see I can export a list of users from a Group in Atlassian Access but can I take that export and import that same list of users into a new Group? I have done the manual add user way but lookin...

• cloud
• identity-manager

I've integrated Opsgenie with SCOM using this guide  https://support.atlassian.com/opsgenie/docs/integrate-opsgenie-with-microsoft-scom/ Now I want to uninstall the API 

• cloud
• identity-manager
• opsgenie

Hi Team,   We have implemented SAML using Atlassian access, and we want to add one more layer of security 2FA provided by Atlassian access. will it work? Kindly share with us documents to imp...

• identity-manager

Hello, I wanted to ask if there would be complications to use JIRA service in case we will migrate from one Google Workspace account to another? Let me give some background how this migratio...

• identity-manager

On our cloud location a few unknown persons entered,  which were self-created and counted as users. These were from 2 different domains The persons themselves we re not aware (they were in the ...

• jira
• cloud
• domain
• identity-manager
• jira-cloud
• +1 more tag...

Our company uses the atlassian cloud product, and when the administrator invites other employees, the user can use the account normally. When only one user is created, a message indicating that the ...

• cloud
• identity-manager

Hello dears,   Is it possible to link a group on Jira to/with a group on G suite? because we are having exactly same group members for that reason it would be great to link a group to a group ...

• cloud
• identity-manager
• jira-software-cloud

Hello,    I am an ADMIN of Confluence Cloud and I am experiencing an issue wiht an user.  He is a managed user, from a recognized domain, and he should be connecting to Confluence W...

• cloud
• identity-manager

Случайно подключила 'бизнес - класс', как отключить? 

• identity-manager

Hi All, Wondering if someone can help. I am the Admin for our Atlassian account. Recently one of our users has changed their mobile phone which had the Authenticator App on.  We need to tempo...

• authentication
• cloud
• identity-manager