Managed Accounts - Delete User API

[Mike Walsh]

Through the Managed Accounts page, we're able to select users and choose "Delete Account". Is this functionality available via API or available somewhere as an option for bulk users? We have about 10,000 accounts that were inadvertently created. and we would like to remove them.

[Bastian Stehmann]

Hi @Mike Walsh ,

I think there is only a way to disable accounts, you can find the documentation here:

https://developer.atlassian.com/cloud/admin/user-management/rest/api-group-users/#api-users-account-id-manage-lifecycle-disable-post

[Claudio Gonzalez]

Hi @Mike Walsh ,

Found this information: https://developer.atlassian.com/cloud/jira/platform/rest/v2/api-group-users/#api-rest-api-2-user-delete

I never used this Method, because is experimental but may be work for you. 

[Mike Walsh]

From my understanding (and a few tests with it), that API call appears to delete the user from Jira but the user remains under the Managed Accounts for our overarching Atlassian account.

[Alejandro Martin Lago]

finally do you got the solution?? 

[Mike Walsh]

We could not get a true delete to work. We went with https://developer.atlassian.com/cloud/admin/user-management/rest/api-group-users/#api-users-account-id-manage-lifecycle-disable-post to simply disable the users.

[Temistocles Valdes]

We were able to implement a workaround using postman interceptor to capture the DELETE request being sent from the web UI and scripted the removal of the managed accounts.  Fortunately the accounts don't need to be deactivated first, you can make the delete request straight away for an active account.

We used the same approach to get rid of dashboards programmatically.

Hope this helps point someone in the right direction.

[Petik Vardanyan]

@Temistocles Valdes Hi, could you please tell how u did that ? I tried to achieve the same thing with burp suite , i intercepted the request but it generates jwt token during the deletion process

[Steve Goodwin]

I used Chrome's F12 tools to copy the DELETE request that occurs from the Atlassian Admin Users page as a curl (CMD) which I saved as `jira-del-user.cmd` on my path.

I then edited that file to look like this (I removed much of the `curl` command from here for security/privacy reasons, it's about 17 lines long):

setlocal

set USERID=%1
set ORGID=<your org id>

curl ^"https://admin.atlassian.com/gateway/api/adminhub/um/org/%ORGID%/users/%USERID%^" ^
-X ^"DELETE^" ^
-H ^"accept: */*^" ^

...SNIP!...

After that I exported users as CSV did some text munging using a regex replace Search for `^` and replace with `jira-del-user.cmd `. Giving me several hundred lines looking like:

del-jira-user.cmd 1234deadbeef
del-jira-user.cmd 123456:deadbeef-dead-beef-dead-beefdead

which you can paste into a CMD window.

https://admin.atlassian.com/