Opsgenie

Does closing an Alert manually via Alert list go through the Global policy? Seems it is not doing so.  Thus we are not receiving SMS or mobile notifications.  The closure can be for severa...

• opsgenie

In all incidents we have to put 7 extra properties relate to our internal info, we need that automatically. Is there a way to automatize this?   Thank you

• opsgenie

I am trying to export an Opsgenie postmortem to Confluence, however, I am not able to select a space to do so.  Our Opsgenie account is definitely linked to our Altassian site, so not sure ...

• opsgenie

Hey folks,   Does anyone have a working solution to creating Incidents in OpsGenie from Slack? Pagerduty has a Slack App where this is possible, at the standard tier.   It appears as th...

• opsgenie
• incident
• slack

We have a lot of events that are scheduled through the day and we want to utilize Opsgenie to notify us if these events fail.  IE at 5pm we get an email with an attachment that gets dropped to ...

• opsgenie

Hi, I have an issue with the "Description" field of the OpsGenie Alert coming from an Email integration. The email I receive looks like this in HTML: But the description of my generated alert i...

• html
• opsgenie

Hello,   We are trying out opsgenie and so far so good , the only issue we have is this error as attached when we try to setup call escalations.  What we want to know is, if this is ...

• opsgenie

I need some advise regarding acknowledging alerts using the API. I have been using this link as reference https://docs.opsgenie.com/docs/alert-api#acknowledge-alert I am currently using PowerS...

• opsgenie

Hi Community,  I have an exiting use-case which i cannot figure out how to setup in OpsGenie Currently i have 5 integrations creating alerts via a webhook to Jira. A C1 ticket in Jira generate...

• opsgenie

How to filter incidents by one of the assigned tags?   For example, I have a tag Infra:as for an incident. What is the solution to use that tag in query GET parameter  https://api.opsgen...

• api
• opsgenie
• query

Hi all, I'm after some guidance on the best way to integrate/synchronise Salesforce with Insight CMDB We have a Use Case to fulfil that requires the synchronisation of Salesforce contact records, p...

• addon-com.riadalabs.jira.plugins.insight
• insight
• integration
• salesforce

Hello Team...I want to periodically test the Opsgenie alerting system by creating a manual alert with all the members of the oncall team (to ensure all can effectively use and ack alerts via their mo...

• opsgenie

I have JSM hosted on Data center, can I integrate it with Opsgenie?

• opsgenie

I was looking to use EC2 Rescue tool to automate some task when an opsgenie alert is triggered. I understand you can use this tool to reboot the entire instance but curious to know is possible to use...

• aws
• opsgenie

I cannot find the old report where I could see user on call time, is it no longer available? I only have notification options

• opsgenie

I created a Jira Service Management Cloud integration, conditional on priority, but when opening a ticket during office hours, alerts are created more than an hour later, after office hours they are ...

• opsgenie

Hello,   Are there anyone else experiencing latency issue between JSM and Opsgenie on EU?   I configured JSM Cloud Integration at Opsgenie so it will create alerts whenever customers op...

• jira-service-management
• opsgenie

 This problem repeats often when sending alerts from elastalert to opsgenie api. Please help me to resolve it INFO:elastalert:Error response from https://api.opsgenie.com/v2/alerts API Respo...

• opsgenie

I would like to link  Service Management or Work Management Jira tickets to a postmortem in Opsgenie. I only have the option to link tickets from software projects. A feature request was suppose...

• opsgenie

Im trying to get a CSV file of the alerts by TEAM for the last 3 months. I am only seeing current month.  Anyone know how to see this?

• opsgenie

So we've add all of our services to OpsGenie and assigned them to teams. We'd like to ensure that every alert that is created is assigned a service so that we can track service health trends across o...

• opsgenie

In a shot: Does alias uniqueness work systemwide or per priority level? Explanation: several alert events received from an integration containing the same alias will be assigned to the same alert in...

• opsgenie

My Security Hub report runs every hour and I want to send an alert to Opsgenie everytime Compliance Status shows as "Failed" for a finding automatically without manual intervention, that is, user sel...

• aws
• opsgenie

Hello, After reading the support doc. I am trying to find a way to avoid duplication on alerts created from DataDog Monitor events. I have been trying to modify the "alias" field mentioned here fro...

• datadog
• opsgenie

Hi all, we'd like to solve following use case with Opsgenie: Team A owns an internal service A, which is called by teams B, C and D within their external services B, C and D. Every team monitors it...

• alert
• incident
• opsgenie