Opsgenie

I would like the closure of an incident to close all alerts associated/generated by the incident. Please let me know how to do that.

• cloud
• opsgenie

I am following these instructions for getting OpsGenie to publish to an SNS topic: https://support.atlassian.com/opsgenie/docs/integrate-opsgenie-with-outgoing-amazon-sns/. But I can't figure o...

• aws
• cloud
• opsgenie

I am setting up an Incoming Call Integration and was hoping to use the automated attendant to present the calling with options.  The problem that I am having is that I can't seem to figure out h...

• cloud
• opsgenie

I'm trying to create an OpsGenie alert when a service ticket is created by a specific user (Reporter). However, regardless of whether I use the name of the user or the email address, the alert never ...

• opsgenie

Hi Team,   We are 400 Users and Only around 100 are using this opsgenie,so want a confirmation from your side do we have option for Limited user licenses. Thanks

• opsgenie

Hello Opsgenie Community 👋🏼 🙂 Have any of you recently migrated from PagerDuty to Opsgenie? I would love to connect and chat more about your experience setting up on Opsgenie and bringing your t...

• opsgenie
• migration
• pagerduty

I would like to create a custom roster that does not follow a set rotation. To edit the roster You could change from hour, day, week blocks Select the user and click the blocks they would be on c...

• cloud
• opsgenie

Do Incident rules work if a rule is matched once the alert has been edited?   Say Team-A has an incident rule to create an incident if responder "Team-A" has been added to an alert (contains)....

• cloud
• opsgenie

Hi all Sorry if this is an already konwn issue, but we were unable to find an accurate solution/workaround for it and we need some help. Use case: Multiple Android devices on silent mode and an al...

• cloud
• opsgenie

Can anyone tell me how to have Opsgenie create Jira issues when you receive an incoming call from it? I'm unable to find any documentation on it    I have the incoming call integration se...

• opsgenie

How can I setup Opsgenie to get an email (or notification) for every alert and incident created. However, this is purely monitoring, NOT for being involved in the alert or incident. Essentially makin...

• cloud
• opsgenie

Hi, I'm writing some PowerShell for alerting purposes. I can create an alert. I can retrieve that alert using the alias, ID, and tiny ID, all working, so I know that my URLs are being encoded proper...

• opsgenie

I need the location from where can i download Installation Package.

• opsgenie

I've created numerous custom analytics reports and need to manage them i.e. edit the filtering, date selection, etc.   Where can I find the reports I've created to do this?

• cloud
• opsgenie

I would like to export a list of all teams registred in Opsgenie whit the services they own.  

• cloud
• jira-service-management
• jira-service-management-cloud
• opsgenie

I want to always create the slack channel when an incident is created. Is this a feature?

• cloud
• opsgenie

We are testing out Opsgenie with a CheckMK integration. In the integration documentation it states that there should be a Responder field that we can use to assign alerts to. Without assigning a...

• checklist
• cloud
• opsgenie

Hey I opened a test alert and test the escalation,  all on-calls installed the app and got the notification, but the notification sounds like a new message alert, even if I'm changing th...

• cloud
• opsgenie

When a new alert is created and I want another team's help, how can I trigger it with slack? so the current on-call of this team will also get a notification from Opsgenie to join and help this inci...

• cloud
• opsgenie

Hi Team, I am trying to create test alert in Opsgenie. I've filled all the required fields. When I click on create. It gives me an disable icon and nothing pops up later. Is it because of the subscr...

• opsgenie

We have SLA metrics we need to track for both Acknowledgement and Closing of OpsGenie alerts.  We are good at acknowledging the issue, but are lacking in closing in a timely manner.  We hav...

• cloud
• opsgenie

Why I don't see Salesforce Service Cloud options under Integration ?

• cloud
• opsgenie

How to export report with list of all alerts received in Opsgenie..

• cloud
• opsgenie

Hi Team, We have different teams that needs to access Opsgenie and each team has a different head count. So for a minimum of 100 enterprise account logins. Can we access them by purchasing 10 licens...

• opsgenie

I can deduplicate the alerts coming from jira to Opsgenie but unable to find alias field while integrating the azure service to Opsgenie.So how can I use the deduplication feature to the azure alerts.

• opsgenie