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Opsgenie Splunk integration issue priority is not reflecting when an alert is getting triggered.

Kumar, Rohan (WP)
Kumar, Rohan (WP)
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December 10, 2025

Subject: Opsgenie-Splunk Integration Issue: Priority Not Reflecting

We are experiencing an issue where the priority requested via Opsgenie is not being reflected when an alert is triggered through the Splunk integration.

Below is one of the PPE integration URLs for your reference:


https://worldpay.app.opsgenie.com/teams/dashboard/b5e6e6f2-e1e9-4478-82ee-30ec1d6229e6/integrations/Splunk/dfb5c453-ab8e-4c35-a060-70c5c04a0389

Please review and advise.

Contact: rohan.kumar@worldpay.com

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