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OpsGenie not working correctly mobile and web

Joseph Bryan Dela Cruz
Joseph Bryan Dela Cruz
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September 11, 2025

Currently there seems to be a problem with OpsGenie. In the web app, I have closed an alert yesterday and is still showing up on open alerts tab as well new alerts don't show up. For mobile it seems to be a bit delay since the last alert showing up is a few days old.

I see that there is a communication with the delays and inconsistencies. Do we already an estimated time as when it will be resolved? Thank you for the response in advance.

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Jack Brickey
Jack Brickey
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September 11, 2025

Hi @Joseph Bryan Dela Cruz , indeed this is a known issue. I recommend monitoring status.atlassian.com

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Joseph Bryan Dela Cruz
Joseph Bryan Dela Cruz
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September 11, 2025

Thank you, Jack! I'll monitor this site as well. 

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