The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

OpsGenie Migraton to Jira Service Managment

Atos SMaaS
September 19, 2025

I'm OpsGenie customer and want to migrato JIRA Service Management to handle Incoming- and Outgoing Call Routing. At the moment I don't have a JIRA Service Management Account. Do I have to register in JIRA Service Management before starting OpsGenie migration?

2 answers

1 accepted

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

1 vote
Answer accepted
Pakeeza Safdar
Contributor
September 19, 2025

Yes, you’ll need to first register and set up a Jira Service Management account before starting the OpsGenie migration.

Atos SMaaS
September 19, 2025

I would be glad, if you could provide a link with a step - by - step description  of the whole migration process

 

Atos SMaaS
September 19, 2025

I have

set up a migration demo account
and wanted to start migration demo, but I can only choose

Jira Service management
Premium
$53.30
per agent / month

Can I choose this option without getting billed?

0 votes
Ashutosh Mistry
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 12, 2026

How many of you are there and who are you, whether you are from India or from abroad, there is no problem. What will be said now? Tell me, separate me and I will go.

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events