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OpsGenie Alert Copying HTML entities

Michael Strickler
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October 15, 2025

Within OpsGenie today we had an alert pop. I used the quick copy feature to get the entire alert title to paste in our internal communication system, but when pasting it revealed the html code for quotation mark (") instead of an the actual character (").

I am fairly sure I am not an administrator in our space, so I can not submit this directly, but can this be escalated and corrected?

1 answer

0 votes
Valerie Knapp
Community Champion
October 15, 2025

Hi @Michael Strickler , welcome to the Atlassian Community and thanks for your post.

Do you happen to have a screen or anything you captured to be able to show where you were working when this happened?

I will flag this post to Atlassian for them to respond to you here.

Best wishes

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