How to deactivate call and sms notifications for all users

[Imed Jrad]

Hello,

we want to deactivate the call and sms notification option for all our users in OPSGenie to avoid extra costs.

How is this possible?

Thanks

[Chris DeGidio]

@Imed Jrad you are able to do this through a central notification template:

https://support.atlassian.com/opsgenie/docs/create-a-central-notification-template/ 

These templates apply to roles so you will want to define the set notification methods used apart of the template and apply it to a role the users share.

- Chris