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Full Contact Numbers List for OpsGenie Alerting

Michael Strickler
August 23, 2026

I think we have counted at least like 30 different phone numbers (I feel pretty confident there are more!) that OpsGenie uses when enacting its notifications protocols.

We are finding that a lot of these numbers are getting blocked by our spam filters, which can not be disabled.

Three questions:

  1. Does OpsGenie relegate a specific section of numbers to each Company/Team/Member when notifying?
  2. Would it be possible to do this if not, so they can be added to an exceptions list?
  3. And ultimately, is it possible to get a full list of the numbers we could receive calls/messages from?

1 answer

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Ajay _view26_
Community Champion
August 23, 2026

Hi @Michael Strickler 

 

OpsGenie uses a pool of numbers through Twilio I suppose (their telephony provider), and unfortunately those numbers aren't assigned on a per-company or per-team basis.

The number your team gets a call from can vary depending on region, availability in the pool, and the type of notification (voice vs. SMS). There's no way currently to pin a fixed set of numbers to your account.

Michael Strickler
August 25, 2026

I was afraid of that. Thanks.

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