Can I migrate OpsGenie stand-alone instance to JSM premium and change tenant and billing

[Ed]

We have a stand-alone instance of OpsGenie that we want to migrate to JSM premium. I see that there are some awesome incentives. Since we're splitting the operations team out to another group, is it possible to change the tenant name and who the charges are billed to?

Thanks!

[Aditya Bodke]

Hi there,
Thank you for reaching out to the Atlassian Community!

Migrating from a stand-alone OpsGenie instance to Jira Service Management (JSM) Premium, as well as making changes to your tenant and billing details, can involve several factors that depend on the specifics of your instance and your organisation’s requirements.

To ensure we provide you with the most accurate guidance and support, we kindly ask that you log a support ticket with us. One of our support engineers will review your requirements in detail and assist you with the migration and any necessary changes to your tenant or billing setup.

You can raise a support ticket here: https://support.atlassian.com/contact/ 

Thanks again for being part of the Atlassian Community!