Azure Monitor alert payload customization

[Gomolemo Matsunyane]

Hi I am trying to customize alert format from azure monitor but it doesnt work when it is delivered in Opsgenie.

What could be the problem?

[Chris DeGidio]

@Gomolemo Matsunyane 

Hi there, we can't exactly answer how to do it on the Azure side or why it is not working there, but it should be sending a standard payload to Opsgenie that you are able to manipulate and build out alerts with data exact how you want. This article touches on this a bit: https://community.atlassian.com/forums/Opsgenie-articles/How-to-Extract-Custom-Fields-and-Data-into-an-Alert/ba-p/2133902 

If you continue having issues you can submit a support case at support.atlassian.com and select Technical assistance and Opsgenie as the product. 

- Chris