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why are none of the automation rules being executed?

Rohini Chavan
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July 16, 2025

The automation is about cloning the service desk ticket to another board and the cloning does not occur and all the other rules are also not being executed since yesterday 3:39pm CST. All the rules prior to that were successfully being executed.

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Marc - Devoteam
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July 16, 2025

Hi @Rohini Chavan 

There is an active incident on the part of automation, see https://jira-software.status.atlassian.com/ 

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Bill Sheboy
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July 16, 2025

Hi @Rohini Chavan -- Welcome to the Atlassian Community!

There is an active incident causing delays in rule execution.  Please look / subscribe here to learn more and receive updates:

https://jira-software.status.atlassian.com/

Kind regards,
Bill

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Rohini Chavan
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July 16, 2025

Thank you @Marc - Devoteam @Bill Sheboy ! For the first time I did some major changes in the automation rules and this happened, I thought I did some major blunder. Thanks again!

Marc - Devoteam
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July 16, 2025

@Rohini Chavan 

In any case strange things occur on your instance, always check Atlassian's Status page.

https://status.atlassian.com/ 

Like Bill Sheboy likes this

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