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while installing jira server 7.7.1 its not launching in browser to complete the installation

BALUSU SATYADEEP February 6, 2018

hi all,

Good Day.

While i was installing jira server 7.7.1 with custom installation and giving different ports and all it is not launching in the browser to connect with database giving key etc. 

2 answers

0 votes
Thomas B
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February 6, 2018

Hopefully you created both a JIRA backup and a Database backup. You can uninstall the services (if they are on your services list) and attempt to complete a new installation. As long as everything was backed up, you won't lose any data. 

Addition - don't forget to perform server reboots upon installation of new software.

0 votes
Tarun Sapra
Community Champion
February 6, 2018

Did it show an error at the end of installation?

Has it installed an existing JIRA service which you can start/stop?

BALUSU SATYADEEP February 6, 2018

In home directory the jira folder is empty and in services atlassian/jira is not showing in the list. 

Tarun Sapra
Community Champion
February 6, 2018

But does the installation abruptly end?

BALUSU SATYADEEP February 6, 2018

yes it did.

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