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while I'm loging in, it is displayed trial version,

xavier.gan-GTK-PD
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July 15, 2025

while I'm loging in, it is displayed trial version,how to solve it;  i need normal version to work, how to solve it, 

2 answers

1 vote
Kris Dewachter
Community Champion
July 15, 2025

Hi @xavier.gan-GTK-PD ,

When setting up a new Cloud instance or installing a new AddOn, you always get a free trial period. You can purchase a new (standard, Premium, Enterprise), according to your specific needs. What product are you using?

Best regards,

Kris

0 votes
Marc - Devoteam
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July 15, 2025

Hi @xavier.gan-GTK-PD 

Welcome to the community.

2 options:

  1. Add credit card details and pay for the Premium plan
  2. Make sue only 10 users have a license for Jira, then you can (in Atlassian Administration) go to Products (Apps), select the 3 dots behind an change the plan  to Free.

Free lan will remove options in the product you might have used as, they only apply to paid plans.

See plan differences here; https://www.atlassian.com/software/jira/pricing 

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