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when XYZ is the reporter of a ticket that he will automatically be receiving mail triggers.

XYZ User
February 6, 2018

when XYZ is the reporter of a ticket that he will automatically be receiving mail triggers when there are changes on that ticket.

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Alexey Matveev
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February 6, 2018

What is your question? You mean that you do not want the reporter of an issue to receive mail? Then you should change the project notification scheme. You can read more here:

https://confluence.atlassian.com/adminjiracloud/creating-a-notification-scheme-776636401.html

XYZ User
February 6, 2018

I do not know for sure what the expected behavior is but I would expect that when person_xyz is the reporter of a ticket that he will automatically be receiving mail triggers when there are changes on that ticket.

Alexey Matveev
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
February 6, 2018

Then you should go to the project notification scheme and make sure that for the Issue Updated event the reproter is set. By default the reporter must be there after installation.

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