we couldnt save your changes check your connection then give it another try

[David McCallum]

this happens when i try to enter new data in the time tracking feature for some of my tasks

[Bastian Stehmann]

Hi @David McCallum ,

Welcome to the Community. 

Are you on cloud or server? Did you check, that your connection does not have any problems?

[David McCallum]

I dont know what being on cloud server means but my connection does not have any problems

[Bastian Stehmann]

Does your jira have an url like yyy.atlassian.net , then you are in the Atlassian cloud. If not, it is probably an self hosted server instance .

[David McCallum]

Uh yes it does have a url so I guess I am in the cloud

[Bastian Stehmann]

Ok, if the problem still exists, you should reach out to the Atlassian support then, they can investigate this further. 

You can find the support here https://support.atlassian.com/contact/

[David McCallum]

Thank you!