want to get rid of jira notification when opening excel

[Thierry Lechaudel]

I want to get rid of "jira cloud" notification when I open an excel file....

seems to have no jira add-in installed on my pc... (at least in excel, option, add-in, etc...) 

[Shashank Dubey]

Hi @Thierry Lechaudel ,

This usually happens because Excel files can contain embedded Office web add-ins, even if you don’t see anything installed in your local Excel Add-ins list. So even though it looks like there is no Jira add-in on your PC, the notification may be coming from:

• An embedded Office Add-in inside the Excel file

• A previously connected Jira Cloud integration

• A Microsoft 365 admin-deployed add-in

• Cached Office credentials or web add-ins

Here are the steps you can try:

1️⃣ Check “My Add-ins” (not just Excel Options)

In Excel:

Go to Insert → Get Add-ins → My Add-ins

Look for anything related to Jira or Atlassian

If found, remove it

2️⃣ Check if the add-in is embedded in the file

Some Excel files contain embedded web add-ins.

3️⃣ Check with your Microsoft 365 Admin

If you’re in a company environment, the Jira add-in might be:

Centrally deployed via Microsoft 365 Admin Center

Automatically pushed to all users

In that case, only your IT admin can remove it.

4️⃣ Clear Office Cache

Sometimes the notification is just cached.

You can try:

Sign out from Office (File → Account → Sign out)

Close all Office apps

Clear Office cache folder:

Restart Excel and sign back in

5️⃣ Check Excel Safe Mode

I hope this may help you.