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vull donar de baixa el meu compte

JAUME SANTOS SEGURA
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 12, 2025

bon dia

vull donar de baixa el meu compte a jira, no em deixa fer-ho

surt aquest missatge: 

  • User is last billing admin of a transaction account that has one or more active entitlements.

si us plau, doneu-me de baixa

 

gràcies

2 answers

1 accepted

2 votes
Answer accepted
Rebekka Heilmann _viadee_
Community Champion
September 12, 2025

You cannot delete your account while you are still the Billing contact of one or more subscriptions. You need to cancel all subscriptions & wait for them to run out OR change the billing contact.

Understand billing administration | Atlassian Support

0 votes
John Funk
Community Champion
April 25, 2026

Hi Jaume - Welcome to the Atlassian Community!

I am marking Rebekka's answer as Accepted. Please let us know if you still have questions. 

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