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unable to mention people and teams in Jira

Adelina Trombin
July 6, 2026

Today, I’m unable to mention people and teams in Jira, nor can I add participants in Service Management.
Is anyone else experiencing the same issue?

2 answers

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2 votes
Answer accepted
Matus Mucha
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July 6, 2026

We have both of that + Cant change assignee on any issue, story, epic

Adelina Trombin
July 6, 2026

Hi,

I submitted a support ticket, and the reply stated that it is related to the Atlassian system health issue reported this morning. Thanks!

1 vote
Answer accepted
Paweł Rozkoszny
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July 6, 2026

Hello. I have the same issue. In Jira, Conflience and JSM. Is that relatet to other issues that Atlassian annouced 2hours ago?

Adelina Trombin
July 6, 2026

Hi, Yes, I submitted a support ticket, and the reply stated that it is related to the Atlassian system health issue reported this morning. Thanks!

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