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  • trying to trigger an automation when a specific form is submitted, but for is not showing up in list

trying to trigger an automation when a specific form is submitted, but for is not showing up in list

Kenn Roberson
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February 5, 2026

I created a simple form that creates a request issue.  I'm trying to setup an action so that when the specific form is submitted, then modify the issue created to add labels.  I used the AI to create the automation rule, problem is that I cannot tie the automation trigger to the specific form.  when I do, the list of specific forms is empty. What am I missing that is preventing my form from showing up in the forms list?

 

Screenshot 2026-02-05 at 8.19.50 AM.pngScreenshot 2026-02-05 at 8.19.35 AM.pngScreenshot 2026-02-05 at 8.19.25 AM.png

1 answer

4 votes
Mikael Sandberg
Community Champion
February 5, 2026

Hi @Kenn Roberson,

Welcome to Atlassian Community!

The Forms submitted trigger is related to JSM Forms, it cannot be used with forms that you create in Jira, those are different features. JSM Forms are based on an app called ProForma Forms that Atlassian acquired a couple of years ago, while forms in Jira is an in-house feature.

Bill Sheboy
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February 5, 2026

Hi @Kenn Roberson -- Welcome to the Atlassian Community!

Yes, and...to the information from @Mikael Sandberg 

Here is the suggestion to add that trigger to Jira software space rules for their form type: https://jira.atlassian.com/browse/AUTO-1661

Kind regards,
Bill

Like Mikael Sandberg likes this

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