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  • the entire works for my organisation have dissapeared, allmy jira boards gone? how o i get them back

the entire works for my organisation have dissapeared, allmy jira boards gone? how o i get them back

Ian Araya
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February 5, 2026

my account is only displaying trello and none of my jira work at all! please help me find it

3 answers

0 votes
Marc -Devoteam-
Community Champion
February 6, 2026

Hi @Ian Araya 

Where you using a Free subscription of Jira and didn't you or anyone in your Organisation use this for the last 60+ days.

The org admin of the instance should have received email (multiple) on non usage and that the instance would be suspended.

Are you org admin, if not reach out to the admin or your internal IT

0 votes
Brant Schroeder
Community Champion
February 5, 2026

@Ian Araya It could be your permissions have changed.  A common issue is users who use Chrome and are logged in Chrome to their Google account are logged in to Atlassian via this account. If you are using Chrome and are logged in, I would suggest trying to login via a different browser and seeing if your products are there.  

0 votes
Jacob Vu
February 5, 2026

Hi Ian, has your organisation recently changed permissions for your instance? I'd check in with your administrator to see if they adjusted your permissions accidentally.

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