template

[Steven F Behnke]

No problem, good luck!

[Fred Ames]

Hi All,

I think I've got it sorted. I worked with someone more knowledgeable regarding our JIRA deployment.

thank you

Fred Ames

[Fred Ames]

I'm not a JIRA administrator. Is there an easy way for me to identify the add-ons?

[Steven F Behnke]

There is no template functionality within JIRA, out-of-the-box. It sounds like you have an add-on installed that adds it. If you could tell me what add-on that is, I can look more.

[Fred Ames]

we're using v6.4.13#64028-sha1:b7939e9

Where can I find documentation on how templates can / should be used? The documentation I found sounded like it was from an add-on component, not core Jira.

For the moment, we're using a ticket and requesting that users clone the ticket. After stumbling on the "use as template" and "apply template" under the "more" menu item I thought I would look into templates.

Any pointers would be appreciated.

Thank you.

[Steven F Behnke]

Can we help?