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tasks having attachments doesn't show up?

sheikh.nayeem December 15, 2020

I am ble to view attachments in tasks, it shows me there failed to load and this is happening to all tasks I have in sprints.

Also, I am not able to delete the attachments.

Can you help please.

2 answers

0 votes
Daniel Ebers
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December 24, 2020

Hi Sheikh,

what I understood so far is that attachments are not opening. Is this correct?

As a few days went past now please confirm the issue is still present. If so, could you please try with a different browser, probably also with a different PC to rule out that this is a local problem?

If that doesn't help please provide a screenshot as Jack explained so somebody from Community can advise any further.

Thanks,
Daniel

0 votes
Jack Brickey
Community Champion
December 15, 2020

Tasks aren’t showing up where? I am not following what is going on. Screenshot?

sheikh.nayeem December 15, 2020

Attachments or screenshots which I add to tasks which are in sprints, I am not able to view them when I open tasks on board.

Jack Brickey
Community Champion
December 15, 2020

What kind of attachment? Can you try say a pdf? What error? Screenshot?

sheikh.nayeem December 15, 2020

Screenshots & pdf

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