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sometimes i am unable to login also if the user and the passwords are correct

FrancescoKa
August 3, 2023

Sometimes i cannot login with my user even though the credentials are right when i try to switch from normal user to administrator user (eg to administer a user)

In the meanwhile i have to use the another user to be  to accomplish administrator tasks

The issue goes automatically fixed after some time (i cannot do exactly the time, i think a couple of hours).

If i go on the server and look on the log (I am administering the server) i find this error

2023-08-03 12:26:35,788+0200 http-nio-8080-exec-58132 url: /login.jsp anonymous 746x29820354x1 1t86nuo 80.93.79.166,15.158.28.116,15.158.28.116,127.0.0.1 /login.jsp login : 'd6636' tried to login but they do not have USE permission or weren't found. Deleting remember me cookie.
2023-08-03 12:26:35,811+0200 http-nio-8080-exec-58132 url: /login.jsp anonymous 746x29820354x1 1t86nuo 80.93.79.166,15.158.28.116,15.158.28.116,127.0.0.1 /login.jsp The user 'd6636' has FAILED authentication. Failure count equals 4

Is this maybe a know issue?

 

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DEPLOYMENT TYPE
SERVER
VERSION
8.17
TAGS
AUG Leaders

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