settings jira

[Aliaksei Kozak]

Hi, tell me how to go to the jira settings to see the name of the fields from the query, to form an advanced search

[Aliaksei Kozak]

Tried, in the drop-down menu there are no fields I need. What to do in this case?

[Nic Brough -Adaptavist-]

This happens in three ways

1.  Jira is trying to "help", narrowing the list down by what you have selected in project or issue type.  Clear those two out for the full list

2.  The fields you want do not have "searchers".  Unusual, but useful sometimes.  You can not search these fields because your admins have chosen to stop you.

3.  The fields you want do not exist.  You can't search what is not there.

[Aliaksei Kozak]

See the field is, but in the query, it is an error that the field was not found or not accessed. Most likely this is an access problem.

[Aliaksei Kozak]

Разработка=development

[Nic Brough -Adaptavist-]

Do you really have a numeric field called "development[commits].all"?

My instinct is that you are mistaking JQL for SQL, and it looks like you are trying to run code or a function for a development field, which is nonsense in JQL.

[Aliaksei Kozak]

In the request itself this field is, and so I wanted to check through the settings whether this field is or not. And what's wrong with my request?

[Nic Brough -Adaptavist-]

I am sorry, but I do not understand that "in the request itself".  What request?

Do you genuinely have a field called "development[commits].all" or not? 

I suspect you do not, and "development[commits].all" is an attempt to run a function which JQL does not do.

[Aliaksei Kozak]

I'm sorry, not a request but a task. In the task itself there is a development field.

How to know exactly if there is a field or not? 

[Nic Brough -Adaptavist-]

Ah, thank you, that clears up what I'd missed.  When you said "request", I was thinking "the way you landed in this place - a url with something mentioning 'development' in it".  You meant "request" as in "a Jira issue".  I should have seen that!

You say there is a development field in the request/task.  Can you tell us what the name of that field is?  Is it development[commits].all, or just development ?

[Aliaksei Kozak]

The field is simply a development called

[Nic Brough -Adaptavist-]

Ok, so you need to search for the field development, not development[commits].all - that is not a valid field and is hence no use in JQL

[Aliaksei Kozak]

And how to search? Field development  itself writes that it is not found 

[Nic Brough -Adaptavist-]

Log in as an admin and go to Admin -> Issues -> Custom fields.  Find the field in there.

If you can NOT find it in there, then it is not a field and hence cannot be used in searches.

If you do find it, click on "edit" and check what the "searcher" is for it.  If there is no searcher, then select one, and re-index your Jira, then you'll be able to search with it.

[Aliaksei Kozak]

Got it, thanks for the help) 

[Nic Brough -Adaptavist-]

You don't need settings to find this out.

Open a search page as normal, and swap it into "basic" mode.  It now has a handful of standard fields to get you started, but also a drop-down to the right that lists all available fields.  Have a read through that, note the fields you need, then swap back to "advanced" mode (I usually get the basics of my query working in basic mode before swapping, as it saves me some typing)