servicedesk/jira is down

[Roger Zhao]

Hi,

Our servicedesk/Jira is down because of site maintenance. I am just wondering if there is any ETR?

Regards,

Roger

[Marc -Devoteam- · Accepted solution]

Hi @Roger Zhao 

This stated in this article, what-is-a-maintenance-window 

The maintenance window occurs daily between 1 a.m. and 3 a.m. in the timezone of the server of your Atlassian app. The timezone of the server is set based on the timezone of the person who signed up for the app.

To find out the timezone of your maintenance window, or if you want to change it, contact Support (Select Technical issues and bugs in the form).

[Roger Zhao]

Service is back online. Thank you.

[Marc -Devoteam-]

Hi @Roger Zhao 

Please accept my answer as a solution, if my answer helped to solve or provide a workaround to your request.

This will help other community member trying to solve the same or provide them with a work around

P.S. If the answer is very valuable to you, please share some kudos.

[Roger Zhao]

Atlassian Cloud site is unavailable due to scheduled maintenance. Die anyone experience it before? Thank you.