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sending files attached in a ticket with notification email

Bhaskar De
Bhaskar De
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November 17, 2022

Hi, while sending a notification email, can we include the file attached in the ticket to be sent through email?

 

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Bhaskar De
Bhaskar De
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November 22, 2022

Thanks for your reply Trudy. I believe, Jira tool will be more strong if we can add this feature. Although understand the limitation of server space that might be required and allied cost.

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Trudy Claspill
Trudy Claspill
Community Champion
November 21, 2022

Hello @Bhaskar De 

Welcome to the community.

That feature is not currently available in Jira Cloud. You can vote for the change request here:

https://jira.atlassian.com/browse/JRACLOUD-6207

That issue also mentions some third party tools, but I have not looked closely at those.

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