rest/api/2/issue/<issue-id>/transitions returns empty array

[Rajkamal Subramanian]

I create an issue that follows a workflow as shown below.

When i call `rest/api/2/issue/<issue-id>/transitions` after creating an issue (which is in `OPEN` status now) it returns below JSON
`
{
"expand": "transitions",
"transitions": [
{
"id": "4",
"name": "Start Progress",
"to": {
"self": "URL",
"description": "This issue is being actively worked on at the moment by the assignee.",
"iconUrl": "URL",
"name": "In Progress",
"id": "3",
"statusCategory": {
"self": "URL",
"id": 4,
"key": "indeterminate",
"colorName": "yellow",
"name": "In Progress"
}
},
"fields": {}
}
]
}
`
When i make the same call after i change the issue status to "IN PROGRESS" i get back
`
{
"expand": "transitions",
"transitions": []
}
`
My questions are

- In the first response shown above, i expected "CLOSED", "RESOLVED" along with "IN PROGRESS". But, i get back only "IN PROGRESS". Why ?
- I expected the second response to contain "CLOSED", "RESOLVED" and "OPEN" but, it returns an empty array. Why ?

- Please explain the responses from this API
- What call should i have to make to the next possible transitions ?

[Nic Brough -Adaptavist- · Accepted solution]

What conditions do you have on the transitions?

[Rajkamal Subramanian]

Thank you that helped. After removing the conditions defined on the transition i'm able to see the transitions in REST API.