report the initial assignment date

[Naresh Lalchandani]

how to report the initial assignment date based on a status in jira?

[Christos Markoulatos]

Hi @Naresh Lalchandani 

In Jira, there’s no native field that automatically stores the initial assignment date for an issue, but you can achieve this through a combination of custom fields, automation, The most common approach is to create a custom date field called something like “Initial Assignment Date” and then use Jira Automation to populate it when the issue first transitions into the status you care about (for example, when it moves to “Assigned” or “In Progress”). The automation rule would trigger on the status change and set the current date in that custom field only if it’s empty, ensuring it captures the first assignment date and doesn’t overwrite later changes. Once this field is populated, you can include it in JQL queries, filters.

Hope this helps!

[Naresh Lalchandani]

I tried this but stuck on this error message

customFieldId=10699 field not supported The field with the id customFieldId=10699 and type customFieldId=10699 is not supported by Automation. You can use the 'Choose fields to set' drop down above to remove this field. I tried this as well but didnt help

[Christos Markoulatos]

u have also to add the field to the screen of the project u want this to exist