reminder emails

[l k]

How can I send reminder emails to jira assignee if no action was taken with in 24 hours from the time it was assigned? Appreciated your help!

[Nic Brough -Adaptavist-]

First, define a filter that matches the issues to email people about, save it and share it.

Now, you need to decide between

1. Getting people (or a dummy user -> mailing list) to "subscribe" to a regular list of all matching issues ( http://confluence.atlassian.com/display/JIRA/Receiving+Search+Results+via+Email )
2. Using a regular service to transition/comment on them, triggering the email ( https://confluence.atlassian.com/display/JIRA/Jelly+Escalation )
3. Writing something more clever

[Renjith Pillai]

A minor addition to what Nic already said. If your filter can include the condition assignee == currentUser(), then the subscription emails will include only those issues which are assigned to that individual. Then if you have a group which include everyone in the project, you can create a group subscription for this email and JIRA will mail only those people who have assigned issues.

[John Corwith]

One problem is that it will run the query for everyone in the project. This could hammer your performance.