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reactivate acount

Kunal Sangani
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 16, 2026

I am unable to reactivate my Jira account.

I have a free Jira account and my account has been deactivated. Can I recover the account & my data?

3 answers

1 vote
John Funk
Community Champion
April 17, 2026

Hi Kunal - I will flag this to see if someone from Atlassian can come help you here. 

1 vote
Marc -Devoteam-
Community Champion
April 16, 2026

Hi @Kunal Sangani 

Welcome to the community.

You will need to reach out to Atlassian Support for this.

Use this link: https://www.atlassian.com/company/contact/purchasing-licensing?redirectSource=sac-wac-redirect#/ 

Kunal Sangani
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 16, 2026

Thanks Marc, have done that & am awaiting resonse.

Like Marc -Devoteam- likes this
0 votes
M Chandra Shekar
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
April 17, 2026

Hey, You can reactivate your Jira site by visiting https://admin.atlassian.com/billing.

If you don’t see the reactivate option, you can raise a support ticket with Atlassian.

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