"Where Is My Field?" says that I should be able to see a field. I can not, but my colleagues can. Why is that?

[David R. Lenz]

When looking at the issue edit screen, I can not see most of the fields that my colleagues can see. I have the same project role and group as them, and "Where Is My Field?" tells me that I should be able to see these fields. Why am I unable to view them? This is true of custom and standard fields.

[Nic Brough -Adaptavist- · Accepted solution]

Have a look at the top right near the "where is my field" - I think you've de-selected them in the "choose what fields I see on this screen" settings.

[David R. Lenz]

Thank you, sir. I'm embarrassed to admit that, as long as I was looking at this. It was simply a matter of selecting the field I need to view.

[Nic Brough -Adaptavist-]

It's easy to miss the option in there, you're not the first!