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"The reporter specified is not a user" when updating a Service Desk request

Sandy Pflugfelder March 6, 2018

A client submitted an issue via our Jira Service Desk. I went to update the Summary of the issue, but I am getting the error "The reporter specified is not a user."  He WAS a user when he submitted the issue and non-members are supposed to be allowed to submit issues. What is causing this error?

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magnetic-2 November 15, 2018

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