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"Ready for QA" tickets not showing up in my backlog

Emily Smith
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July 1, 2024

I am a new jira admin and I have just started organizing my first sprint. I have 2 teams. I made a sprint (scrum) for the first team and it worked perfectly. I used a filter with 2 conditionals. Project = myproject and Label = myteam (for example). It pulled in all the tickets of every status that meet the conditionals.

 

Then I made the sprint (scrum) board for team 2. Same filters (just the label is different). But all of my "ready for QA" tickets don't appear. So I narrowed the filter to say "status = ready for QA". 11 tickets meet my requirements. Saved the filter and returned to the board/backlog view. zero tickets showing up. 

 

Can anyone help me get these 11 missing tickets into the board! 

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Duc Thang TRAN
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July 1, 2024

Hello @Emily Smith 

I suggest checking your settings column of your seconde board  to see if you have the status 'ready for QA' mapped to a column

 

 

Emily Smith
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 1, 2024

Thank you! yes this worked! my "ready for QA" status was showing up in the "closed" column so I made a new column for "Ready for QA" and now they appear in the backlog and I can add to the sprint!! Thank you!! 

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