"GPT" and "Atlassian Rovo" connector by GPT APPs

[Vladislav Popov]

Hello Atlassian Support team!

I’m currently using Atlassian Rovo in Jira and Confluence and would like to clarify the intended access model and recent changes related to external AI integrations.

Context:
- Atlassian Rovo is enabled and actively used inside Jira and Confluence UI.
- I also connected the Rovo connector to ChatGPT, expecting controlled interaction with Jira/Confluence data.
- As of now, ChatGPT does not have any read or management access:
- no page listing or reading (Confluence)
- no issue listing or reading (Jira)
- no Rovo search or query methods available

Important clarification:
- Until approximately **16.12.2025**, ChatGPT was able to interact with Jira via external Jira APIs:
- create and update issues,
- add comments,
- modify fields,
- link issues,
using authenticated API-based integration.
- At the moment, this capability is no longer available in the same way, and Jira operations from ChatGPT are fully unavailable.

Questions:
1) Was the removal or restriction of external Jira API operations from ChatGPT an intentional product or security change?
2) Is Atlassian Rovo designed to operate strictly inside Atlassian UI without exposing data or actions to external AI tools?
3) Is there any supported or recommended way to:
- query Jira / Confluence data,
- or manage issues,
using external AI systems (e.g. ChatGPT)?
4) Are API-based or connector-based integrations planned or officially supported on the roadmap?
5) Are there recommended enterprise-safe patterns for combining Rovo with external AI tools (manual sync, export workflows, approved APIs)?

Goal:
I want to design a compliant, secure, and future-proof workflow that combines Atlassian knowledge (Jira / Confluence) with AI-assisted analysis, without violating security or product constraints.

Thank you in advance for the clarification.
Best regards, Vladislav

[Vladislav Popov]

In addition, I would like to note the following points:

On this page: https://support.atlassian.com/atlassian-rovo-mcp-server/docs/setting-up-clients/

And in the APPs tab in GPT(Screenshot),


there is a mention that all of this should work, as this is the essence of this connector for GPT. But now, when I ask GPT to perform any operation, even reading information from Jira, it tells me that when it makes a request

api_tool.list_resources

it gets an empty list of methods:

{ “finite”: true }

Thus, GPT cannot perform any of the operations stated in the description of the Atlassian Rovo connector.